The Executive Director is responsible for the operations and accountable for operating outcomes of an assigned owned/managed community to ensure regulatory compliance, profitability, achievement of system goals, measurement metrics, satisfaction, quality, experience, and assure the mission and values are maintained.
KEY RESULT AREAS/ESSENTIAL FUNCTIONS OF THE JOB
A. Accountable for the operations of owned/managed community to ensure sustainability, regulatory compliance, profitability, high levels of satisfaction of residents, families and associates.
- Conducts and reviews findings from internal operational audits and reports, identifies potential problems and as necessary, develops and implements operational improvement plans.
- Accountable for assigned community’s operational outcomes, regulatory compliance, financial performance, compliance with standards and integration of initiatives, goals, programs and actions plans.
- Completes Monthly Operations Summaries (MOS) and any assigned Performance Enhancement Plans (PEP), participates in all Community Operations Team (COT) meetings and follows operational processes as outlined to ensure performance measures are achieved.
Bachelor’s Degree in business, marketing, health care administration, or a related field.
Ability to actively relate to the staff, board & community.
Strong leadership, human relations & communication skills required.
Additional Qualifications for Long-Term Care or Continuum Communities:
o Licensed as a Nursing Home Administrator
o Two (2) or more years of long term care administrator experience preferred
Additional Qualifications for Housing:
o Licensed or meets State specific criteria to operate housing
o Three (3) or more years of housing experience preferred
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of federal and state standards and regulations which govern the operation of assigned service line;
ability to apply such knowledge assigned service lines.
Knowledge of and skill in using information technology for internal and external communications.
Knowledge of quality improvement processes and ability to implement quality improvement processes and systems
within the community.
Knowledge of accounting principles and practices for sustainable business operations.