Chicago-North Suburbs
Responsibilities:
Daily administration, operation & documentation of physical and virtual server infrastructure environments.
Day-to-day network administration including security and patch management, user account management, M365 administration and applications support.
Proactively manage, maintain, and optimize server, network, security application and firewall systems.
Assist in integration and documentation of new applications and technologies.
Define and document best practices and support procedures; Train users and team members at the technical level in the proper use of hardware and software, as needed.
Interact with vendors at the technical level as required.
Build & install physical and virtual servers by providing technical configuration, setup, installation services, and coordination of application projects.
Participate in an afterhours rotating call schedule.
High School Diploma/G.E.D required, plus five years minimum related experience with computers, servers and networks which includes providing customer service in a technological environment with a documented Microsoft Certification history.
Excellent written and verbal communication skills.
Ability to present ideas and communicate information in a user-friendly language and manner.
Experience with virtualization (i.e. VMware, HCI, Microsoft Hypervisor, etc..) and both physical and virtual server backup systems.
Understanding of daily tasks based on Microsoft technologies (Microsoft SQL, Microsoft Exchange, Microsoft 365, Microsoft Remote Desktop Services, etc.).